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VOP Customer Experience Guidelines – DOs and DON’Ts

When it comes to VOP, creating a seamless and secure customer experience is a delicate balance between protecting the users from fraud and ensuring a frictionless experience. Banfico has outlined the customer experience principles and essential DOs & DON'Ts that PSPs should consider when updating

EPC VOP Implementation: Best Practices Guide

Drawing from Banfico's extensive implementation experience of Confirmation of Payee (CoP) and Verification of Payee (VOP) account verification services across multiple markets, we present ten essential best practices for VOP participants. 1. EPC Communications Management Effective scheme operator (EPC) communication tracking requires: Regular monitoring of

Must know facts of eIDAS Certificates in VOP

Released in October 2024, the EPC API Security Framework (EPC164-22) version 2.0 defines standardized API security requirements across multiple EPC schemes, including the VOP scheme. EPC has reused the PSD2 authentication mechanism using eIDAS/ QWAC PSD2 certificates. EPC expects this approach is best suited to

Verification of Payee IPR Regulation & EPC Scheme – Timelines

Europe's payment landscape is entering a new era with the introduction of  Instant Payments Regulation (IPR) and Verification of Payee (VOP) requirements. This initiative spans from early 2024 through 2027, establishing a unified approach to payee verification across the SEPA region. Here is a chronological timeline of important
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EPC Verification of Payee (VOP)

Banfico Knowledge Series on EPC Verification of Payee is an initiative where we share market updates and insights into specific areas related to EPC Verification of Payee (VOP) that are relevant to all market participants including banks, PSPs, RVMs and corporates. 1. Channel Integration -

EPC VOP – A Guide to Name Matching Rules

Name matching is an important component of the European Payments Council (EPC) Verification of Payee (VOP) scheme, validating payee information before the payments are processed. Its accuracy directly impacts PSP’s fraud liability, customer experience, regulatory compliance, and market reputation, making it a strategic priority for

Bulk VOP Checks – What PSPs need to know

The EU's new Instant Payments Regulation (IPR) is reshaping how we handle payments and payment verifications. While these changes might seem daunting at first, they offer an optimal balance between security and business efficiency — the focus today is on organisations processing large payment volumes and the

Channel Integration – Key Challenge in VOP Implementation

Banks/PSPs typically use multiple customer/staff channels for initiating payment transactions (Mobile Banking, Internet Banking, Phone Banking, Branches, Host-to-Host, ERP etc.) and it is required to integrate each payment initiation channel with the VOP solution. Some of the channels are customer-facing and hence a prudent analysis